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You can find answers below or contact our team to help you.

(ex: 00001234CUS)

What's this?

Looking for your customization order? Custom order information

Choose from two ways to easily track your Crocs.com order.

Option 1: Log in to track your order

Visit Famousfootgear.com and select "Sign In" from the top navigation bar. Sign In
Enter your email address and password and click Sign In.
Under Order History, select your order number.
In the right column of the Order Details page, find Track Shipment and click the blue tracking number.
Your tracking information will display with the estimated delivery date and package travel history.

Option 2: Track with order number and name

Click Order Status in the footer at the bottom of the home page. Order Status
Enter your order number and your email address. (Be sure to capitalize the CUS at the end of the number. For example: 00123456CUS.) Click Go
In the right column of the Order Details page, find Track Shipment and click the blue tracking number.
Your tracking information will display with the estimated delivery date and package travel history.

Need help?

Contact Customer Service at 1-866-306-3179